Basic principles

Achieved through our leadership and commitment to maintaining a robust quality management system in all areas of activity

  • Customer-centric approach, that prioritizes customer needs and expectations. Adaptive to a growing market and committed to building solid relationships by standing out as a reliable and transparent supplier.
  • Rigorous quality control that meets ISO 9001 standards.
  • Effective risk-management process through the implementation of preventive strategies.
  • Open communication with internal and external stakeholders to respond to their concerns.
  • Efficient use of resources and performance in all operational processes
  • Continuous improvement based on performance measurement and in line with our strategic objectives.
  • Remain informed of research opportunities that improve our skills.
  • Understand our respective roles and responsibilities where quality management is concerned.
  • Strict compliance with all regulatory and legal requirements.

View the PDF of our quality policy by clicking here

Le Guide et bonnes pratiques pour un processus harmonieux d’acquisition et d’indemnisation est la propriété intellectuelle du Comité du milieu. Les demandes de reproduction ou de traduction doivent être adressées au bureau de relations avec la communauté de Niobec.